|SC Department of Disabilities & Special Needs|
The Provider Dashboard includes current information about each contracted service provider's performance in a number of key areas. Each provider's Administrative Compliance and Individual Service (ACIS) Review scores are posted individually and as an average for the past 3 review cycles since 2019. For providers operating day or residential services, licensing review scores are also available.
In addition, the dashboard provides information about any special certification or accreditation, whether the provider is on a 12-or 18-month review cycle, and whether there are any current contract enforcement actions. The provider's compliance rate for timely reporting of allegations of abuse, neglect and exploitation has also been included.
Please note: Data for Residential Service Provider Licensing Reviews was carried over from State Fiscal Year 2020 (July 1, 2019- June 30, 2020). During FY21, most providers completed a Self-Assessment Process in lieu of an actual Licensing Inspection. This change was implemented due to COVID-19 precautions. For Fiscal Year 22, normal licensing processes resumed.
This information was updated November 1, 2023
In addition to information included in this dashboard, people with disabilities and their families are encouraged to contact potential service providers to determine if they are a good fit. Additional questions that may be considered may include the following:
We hope you will find this provider dashboard useful. If you have any questions, please contact the DDSN Division of Quality Management at Qualitymanagement@ddsn.sc.gov.