Welcome to the South Carolina Department of Disabilities & Special Needs Provider Dashboard

The Provider Dashboard includes current information about each contracted service provider's performance in a number of key areas. Each provider's Contract Compliance Review Scores are posted as an average for the past 3 review cycles since 2015. Individual review scores are also available. For providers operating day or residential services, licensing review scores are also available. This information was updated September 1, 2020.

In addition, the dashboard provides information about any special certification or accreditation, whether the provider is on a 12 or 18 month review cycle, and whether there are any current contract enforcement actions. The provider's compliance rates for timely reporting of allegations of abuse, neglect and exploitation or other critical incidents has also been included, along with the provider's compliance with submitting timely Plans of Correction for citations noted during the reviews.

In addition to information included in this dashboard, people with disabilities and their families are encouraged to make contact with potential service providers to determine if they are a good fit. Additional questions that may be considered may include the following:

  • How can I arrange a visit?
  • How would you describe the philosophy and values of your agency?
  • May I talk to individuals and families who use your services?
  • May I talk with some of your staff? What are the qualifications of the staff that would be supporting me/my relative?
  • What is your agency's rate of substantiated allegations of Abuse, Neglect, and/or Exploitation?
  • How does your agency coordinate Intensive Behavior Intervention?
  • May I have a copy of your annual report?
  • For how long have you provided services and supports in this county and in other counties?
  • What training do you provide to staff who work directly with individuals? To supervisors?
  • How long do staff remain with your agency (by position, by site)?

We hope you will find this provider dashboard useful. If you have any questions, please contact the DDSN Division of Quality Management at Qualitymanagement@ddsn.sc.gov.

List providers meeting the following criteria:
(must choose a service)

QA Service: